Pre-ordering
- Please take note on the product detail description and product picture especially the color and measurement of the item before order.
- Products color on the photo may slightly vary from the actual product colors due to different computer display settings.
- Please do not imagine the outcome based on the model picture without checking on the measurement and colors. Please take the Actual Picture as the final expectation. Our Actual Picture will be marked with our URL (bearycrafts.blogspot.com) as water mark.
Payment Policy
- To pay, you can transfer the amount to us by Manual Fund Transfer or Paypal.
- After Payment, you can inform us via Email / PM with the following details:
- Order number
- Bank Account Name
- Payment time
- Payment Amount.
3. If you have over paid to us, we will automatically refund the balance to you in cash. The process will take around 3 working days.
For details, please refer to Payment Method.
Delivery Policy
- We will start our parcel packing job on 2pm daily (only on Working days). We will send out your order on the same day, if we receive the payment for your order before 1pm.
- We may delay your order delivery without prior notice due to technical or resources problem. For urgent order, please make note in your order form so we can do our best to carry out a special arrangement for you.
- Beary Crafts reserves the rights to decide the cheapest and most effective courier company based on your location and the weight of your goods. Please make a remark in your order form if certain delivery company do not reach to your location.
- After sending out your parcel, we will inform you the tracking number via your contact email. If you have not received your parcel after 3 days, please contact the courier company directly.
- If you've given us an invalid address or contact number and causing the parcel to be returned to us, we will not in charge on the shipping for resending the parcel. Buyers will have to pay us the additional shipping to resend the parcel.
*based on delivery location
For details, please refer to Delivery Charges.
Goods Return Policy
- We provide 100% return warranty on all items you've purchased for any serious defected item.
- The warranty is valid for 7 days after the order is delivered by us.
- To avoid the warranty being abused, all refund is not in cash basis but in Refund Voucher which allows you to make the same amount of deduction in your future order. Please take note on the calculation of the Refund Voucher.
- Unless it's our mistake for sending wrong item to you, other reasons of return are not allowed for item exchange. You may use the Refund Voucher to re-order from our website and get instant deduction on the order amount. However, please note that shipping charges is not included in the Refund Voucher.
- Please make sure the item is not being used and please retain the original packing and quality card. Any used, scratches or damages caused by own carelessness will not be accepted.
- Each piece of our item will be scanned through our hand for quality inspection, and marked on with the quality of cards. This is due to that quality standards are very subjective; usually a small stain/spot, off-line, lint problem is not summed up as quality issues. If you would want to return, it will be summed up as the "unsatisfactory" category.
For more details, please refer to For details, please refer to Goods Return Policy.
